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Terms & Conditions

PartyCasino Casino > Terms & Conditions
Last updated: 07/05/2026
Relevance verified: 19/06/2026

1. About These Terms

These Terms and Conditions govern your use of the PartyCasino website located at https://partycasino-casino-uk.com/ and all services, games, and features available through it. By registering an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agreed to these Terms in full.
PartyCasino is operated by a company registered in the United Kingdom, with its registered office at Level 7, 16 Berkeley Street, London, W1J 8DZ, United Kingdom. You can reach us by email at care@partycasino-casino-uk.com or by telephone on +44 20 4568 1388.
These Terms apply exclusively to players accessing PartyCasino from Great Britain. If you access our services from outside the United Kingdom, you do so at your own risk and we make no representation that our services are appropriate or available for use in other jurisdictions.
We reserve the right to amend these Terms at any time. Where changes are material, we will notify you by email or through a prominent notice on the site before the changes take effect. Continued use of the site after any amendment constitutes acceptance of the revised Terms.

2. Licence and Regulatory Information

PartyCasino operates under a licence issued by the UK Gambling Commission, the statutory regulator for all commercial gambling activity in Great Britain under the Gambling Act 2005. Our licence number is ALSI-348921765-FI2. You can verify the status of our licence at any time through the UK Gambling Commission’s public register at www.gamblingcommission.gov.uk.
The Gambling Act 2005 requires all UKGC-licensed operators to maintain gambling activities that are:

  • Free from crime and disorder
  • Conducted fairly and openly
  • Protective of children and other vulnerable persons

These three licensing objectives inform every aspect of how PartyCasino conducts its operations, from account verification and game integrity through to our responsible gambling programme.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

You must be at least 18 years of age to open an account and participate in any real-money gambling activity on PartyCasino. We are required by law to verify your age before you can deposit or play for real money. Attempting to register if you are under 18 is a criminal offence under the Gambling Act 2005.
You must be physically located in Great Britain at the time of placing any bet or wager. We use geolocation technology to detect your location. You are responsible for ensuring that online gambling is legal in the jurisdiction from which you access the site.

3.2 Account Registration

When opening an account, you must provide accurate and complete information, including:

  • Your full legal name as it appears on your government-issued identification
  • Your date of birth
  • Your residential address in the United Kingdom
  • A valid email address
  • A valid UK mobile telephone number

You may hold only one account with PartyCasino. If we detect that you have opened duplicate accounts, we reserve the right to close the additional account or accounts, void any bonuses credited to them, and retain any winnings derived from those accounts in accordance with our fraud prevention obligations.
You are responsible for keeping your login credentials confidential. PartyCasino will not be held liable for losses resulting from unauthorised access to your account where you have failed to protect your password.

3.3 Identity Verification (KYC)

Under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and UKGC requirements, we must verify your identity before processing withdrawals and, in certain circumstances, before allowing continued play.
We may ask you to provide one or more of the following documents:

  • A valid, in-date passport or UK driving licence as proof of identity
  • A recent utility bill, bank statement, or council tax letter dated within the last three months as proof of address
  • Proof of payment method (for example, a photograph of your debit card showing only the last four digits and your name)
  • Source of funds documentation where required by our AML procedures

We recommend completing verification shortly after registration to avoid any delay when submitting your first withdrawal request. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

PartyCasino accepts the following payment methods for deposits and withdrawals:

  • Visa debit card
  • Mastercard debit card
  • Apple Pay
  • Google Pay
  • Bitcoin (BTC)
  • Ethereum (ETH)
  • USDT (Tether)

In compliance with UKGC regulations that came into force on 14 April 2020, credit cards are not accepted as a payment method for gambling on PartyCasino. This restriction applies to Visa and Mastercard credit cards and any other form of credit facility.

4.2 Minimum Deposit and Withdrawal Amounts

The minimum deposit amount is £10. Minimum withdrawal thresholds vary by payment method and are displayed in the cashier section of your account at the point of initiating a transaction.

4.3 Deposit Processing

Debit card deposits, Apple Pay, and Google Pay transactions are typically credited to your account instantly. Cryptocurrency deposits are credited once the requisite number of blockchain confirmations has been reached, which may take a variable amount of time depending on network conditions.

4.4 Withdrawal Processing

All withdrawal requests are subject to a pending period of up to 48 hours during which you may cancel the request. Once the pending period ends and the withdrawal enters processing, it cannot be reversed.
Processing timeframes vary by payment method:

  • Debit card withdrawals (Visa, Mastercard): 1 to 3 business days after the pending period
  • Apple Pay and Google Pay: processing times aligned with debit card timescales
  • Cryptocurrency withdrawals (Bitcoin, Ethereum, USDT): typically processed within 24 hours following the pending period, subject to blockchain confirmation times

First-time withdrawals will not be processed until identity verification is complete. Subsequent withdrawals may also be subject to enhanced verification checks in line with our AML obligations.

4.5 Player Fund Protection

Player funds held by PartyCasino are kept separate from company operating funds in accordance with UKGC requirements. In the event of insolvency, this segregation provides a layer of protection for the funds you have deposited. The level of protection provided is described in our Licence Information page. We encourage you to review that information if the security of your deposited funds is a factor in your decision to play with us.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses, free spins, and promotional offers available at PartyCasino are subject to specific terms and conditions which are published alongside each individual offer. By claiming any bonus, you agree to the terms applicable to that offer as well as these general Terms.
Key principles that apply to all bonuses:

  • Bonuses are available to players aged 18 and over who are physically located in Great Britain
  • Only one bonus may be active at any one time unless explicitly stated otherwise in the individual offer terms
  • Bonus funds are separate from real-money funds in your account; real-money funds are used before bonus funds unless you elect otherwise
  • Bonuses cannot be transferred, sold, or assigned to another player
  • We reserve the right to withdraw any bonus offer at any time, provided this does not adversely affect any player who has already claimed the offer

5.2 Welcome Offer

The current welcome offer for new players is the Party Welcome Pack, which provides a deposit match bonus of up to £1,000 alongside 200 free spins distributed across eligible games. The welcome offer is available to new registered players making their first qualifying deposit.
The following conditions apply:

  • The welcome bonus is available once per player, household, device, and IP address
  • A minimum qualifying deposit is required to trigger the offer; the exact threshold is displayed on the promotions page
  • Wagering requirements must be completed within the time limit specified in the offer terms before bonus funds or winnings derived from them become withdrawable
  • A maximum bet per spin or per round applies while a bonus is active; placing bets above this limit may result in voiding of the bonus and associated winnings
  • Not all games contribute equally to wagering requirements; slots typically contribute at 100%, while table games and live casino may contribute at a reduced rate or not at all
  • A cap may apply to the maximum amount withdrawable from winnings generated using bonus funds

Full wagering requirements, game contribution rates, time limits, and withdrawal caps are set out in the specific terms of each offer. You are advised to read those terms carefully before opting in.

5.3 Ongoing Promotions

PartyCasino operates a rotating promotions calendar including reload bonuses, free spin packages tied to new game releases, and prize pool tournaments. Each promotion is governed by its own set of terms published on the promotions page at the time the offer is live. General bonus terms as set out in clause 5.1 apply to all promotions unless the specific offer terms state otherwise.

5.4 Bonus Abuse

PartyCasino monitors accounts for patterns of behaviour that indicate bonus abuse, including but not limited to:

  • Opening multiple accounts to claim the same offer more than once
  • Using technical exploits to circumvent wagering requirements
  • Coordinated wagering strategies designed to reduce or eliminate the house edge while meeting wagering requirements
  • Depositing and withdrawing funds without genuine gambling activity

Where we identify bonus abuse, we reserve the right to void the bonus and any winnings derived from it, close the account, and recover any amounts already withdrawn that resulted from abusive activity.

6. Game Rules and Fairness

6.1 Random Number Generation

All casino games offered on PartyCasino that are determined by chance use independently certified random number generators (RNGs). These systems are tested and audited by accredited third-party testing laboratories to confirm that outcomes are genuinely random and that the published return-to-player (RTP) percentages are accurate.

6.2 Game Providers

Games available on PartyCasino are supplied by software providers including Play’n Go, Evolution, Playtech Live, Spribe, PG Soft, BGaming, Evoplay, Ezugi, 3 Oaks Gaming, SmartSoft, and others. Each provider operates under its own regulatory certifications and the games they supply have been approved for use within the UKGC-licensed market. The rules of each individual game are accessible within the game interface before and during play.

6.3 Live Casino

Live casino games are hosted by professional dealers in real-time studio environments. Streamed games are subject to the same certification and fairness requirements as software-based games. PartyCasino’s live casino is powered by Evolution, whose studios and dealing procedures are certified to UKGC standards.

6.4 Malfunctions

In the event of a technical malfunction, game round interruption, or connectivity failure during a game, the round may be declared void and any stakes placed in that round returned to your account. Where game logs confirm a completed round that was not recorded in your account balance due to a technical error, we will credit the correct amount following investigation. Malfunctions void all pays and plays. PartyCasino is not liable for losses attributable to malfunction of software, hardware, or your internet connection.

7. Responsible Gambling

7.1 Our Commitment

PartyCasino is committed to providing a safe gambling environment. Gambling should be entertaining and conducted within your means. We recognise that a minority of players develop problems with gambling, and we take our obligation to identify and support those players seriously.

7.2 Player Protection Tools

The following responsible gambling tools are available in your account settings and can be set or adjusted at any time:

  • Deposit Limits: Set a maximum amount you can deposit per day, week, or month. Reductions take effect immediately. Increases require a waiting period and will not take effect for at least 24 hours.
  • Loss Limits: Cap the total amount you can lose within a defined time period regardless of the number of deposits made.
  • Session Time Limits: Restrict the length of each logged-in gambling session, with configurable notifications as the limit approaches.
  • Reality Checks: Automatic on-screen notifications at intervals you choose, showing elapsed play time and your net result for the session.
  • Cooling-Off Period: A temporary account break ranging from 24 hours to six weeks. During a cooling-off period, you cannot deposit or gamble. The period cannot be shortened once set.
  • Self-Exclusion: A minimum six-month self-exclusion that prevents access to your account for the duration. Self-exclusion requests are processed promptly. If you wish to self-exclude, contact our support team via live chat or by email at care@partycasino-casino-uk.com.

7.3 GamStop

PartyCasino is registered with the National Online Self-Exclusion Scheme, GamStop. Registering with GamStop at www.gamstop.co.uk will apply a single self-exclusion across all UKGC-licensed online gambling operators simultaneously. If you are concerned about your gambling, GamStop provides the most comprehensive self-exclusion option available in the UK.

7.4 Support Organisations

If you are worried about your own gambling or that of someone you know, confidential support is available from:

7.5 Protection of Minors

PartyCasino strictly prohibits access to our services by persons under the age of 18. We recommend that parents and guardians use filtering software to prevent minors from accessing gambling websites. Independent services such as GamCare and Net Nanny can assist with parental controls. If you believe a minor has accessed our site using your account, please contact us immediately.

8. Account Closure and Suspension

8.1 Closure by You

You may close your account at any time by contacting our customer support team via live chat or by emailing care@partycasino-casino-uk.com. Upon closure, any real-money balance remaining in your account will be returned to you via your registered payment method once verification requirements have been met. Bonus funds that have not met wagering requirements will be forfeited on closure.

8.2 Closure or Suspension by PartyCasino

We reserve the right to suspend or close your account with immediate effect if:

  • You provide false, inaccurate, or misleading information during registration or at any subsequent point
  • You breach any provision of these Terms
  • We have reasonable grounds to suspect fraudulent, dishonest, or criminal activity in connection with your account
  • We believe your continued gambling poses a risk to your financial wellbeing and responsible gambling measures are warranted
  • You are found to be under 18 years of age
  • We are required to do so under applicable law, UKGC direction, or a court order

Where we suspend or close an account for reasons other than breach of these Terms or illegal activity, any real-money balance held in your account will be returned to you. Where closure follows a confirmed breach, we will review balances on a case-by-case basis in accordance with applicable regulations.

9. Intellectual Property

All content on the PartyCasino website, including but not limited to text, graphics, logos, game interfaces, software, databases, and compilations, is the property of PartyCasino or its content suppliers and is protected by United Kingdom and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the site and its content for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, transmit, display, publish, or create derivative works from any part of the site without our express written permission.

10. Privacy and Data Protection

PartyCasino processes your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The full details of how we collect, use, store, and share your personal information are set out in our Privacy Policy, which is available on our website.
Key points:

  • We collect personal data that is necessary to operate your account, verify your identity, process payments, and comply with our legal obligations
  • We do not sell your personal data to third parties for marketing purposes
  • You have the right to access, rectify, erase, and port your personal data, subject to applicable exemptions
  • Certain data must be retained for defined periods to satisfy our obligations under anti-money laundering legislation regardless of account closure

For data protection queries, contact us at care@partycasino-casino-uk.com.

11. Anti-Money Laundering

PartyCasino is required by the Proceeds of Crime Act 2002, the Terrorism Act 2000, and the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 to have systems in place to detect and prevent money laundering and terrorist financing.
As part of these obligations we may:

  • Request documentation to verify the source of funds deposited into your account
  • Place restrictions on your account pending completion of enhanced due diligence checks
  • Report any suspicious activity to the relevant authorities, including the National Crime Agency, without notifying you that such a report has been made (tipping-off restrictions under the Proceeds of Crime Act 2002 apply)

Cooperation with our AML checks is a condition of account use. Refusal to provide requested documentation may result in suspension of your account and withholding of funds pending investigation.

12. Complaints and Dispute Resolution

12.1 Internal Complaints Procedure

If you have a complaint about any aspect of our service, please contact our customer support team in the first instance:

We aim to acknowledge all complaints within 24 hours and to provide a final response within 8 weeks. Where a complaint is complex and requires additional time, we will keep you informed of progress.

12.2 Alternative Dispute Resolution

If you are not satisfied with our final response, or if 8 weeks have passed without a resolution, you may escalate your complaint to our approved Alternative Dispute Resolution (ADR) provider. Details of the applicable ADR body are set out in the complaints acknowledgement you will receive on submitting a formal complaint and are available on request from our customer support team.

12.3 UK Gambling Commission

You also have the right to report concerns about our conduct to the UK Gambling Commission. The Commission does not resolve individual disputes but can investigate regulatory non-compliance. Contact details are available at www.gamblingcommission.gov.uk.

13. Limitation of Liability

To the fullest extent permitted by applicable law, PartyCasino’s liability to you in connection with these Terms or the services we provide is limited as follows:

  • We are not liable for indirect, consequential, or incidental losses arising from your use of the site or from any inability to access the site
  • We are not liable for losses attributable to events outside our reasonable control, including internet or telecommunications failures not within our infrastructure, acts of government, or natural events
  • Our total liability to you for any single claim or series of related claims arising from these Terms or the provision of our services shall not exceed the amount of your real-money account balance at the time the claim arises

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable English law.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms that is not resolved through our complaints procedure or ADR process shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any specific bonus or game terms referenced herein, constitute the entire agreement between you and PartyCasino with respect to your use of the site and services. They supersede all prior agreements and representations.

15.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms which shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms on one occasion does not constitute a waiver of our right to enforce that provision or any other provision on a future occasion.

15.4 Assignment

You may not assign your rights or obligations under these Terms to any third party without our prior written consent. We may assign our rights and obligations under these Terms to a successor entity or in the context of a corporate restructure, provided that such assignment does not adversely affect your rights as a player.

16. Contact Us

For any questions relating to these Terms and Conditions, please contact us using the details below:

Gambling is for entertainment purposes only. Please play responsibly. PartyCasino is licensed and regulated by the UK Gambling Commission. Players must be 18 or over. If gambling is affecting you or someone you know, free help and support is available at BeGambleAware.org or by calling the National Gambling Helpline on 0808 8020 133.

Bonus

for first deposit

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